Auto Accident Attorney in New London
Injured in a Car Accident? Work with an Auto Accident Attorney in New London, CT, Who Puts Honesty First
A car accident can change your life in an instant. One minute you’re going about your day, and the next you’re dealing with pain, hospital visits, time off work, and an insurance company that seems more interested in protecting its bottom line than helping you recover. If you’re in or around New London and trying to figure out what your options are, it’s understandable if you’re overwhelmed. At a time when you should be focused on healing, you’re being asked to make legal and financial decisions that could affect your future. That’s where having an auto accident attorney in New London, CT, you can trust makes all the difference.
My name is Eric Santoro. I represent people who’ve been injured in car crashes and other personal injury incidents across Connecticut, including in the New London area.
I run a small practice by design. I’m not part of a big legal group, and I don’t pass your case off to a junior attorney behind the scenes, because there are no other attorneys here. When you call my office, you’ll either speak with me or with Caiti, who helps manage communication and case updates. When it comes to legal decisions, strategy, and advocacy, you’ll be working directly with me from start to finish.
What sets my approach apart is a commitment to honesty. I don’t believe in making exaggerated promises to get someone to sign on. I believe in giving you a real, grounded understanding of your case—what it might involve, what your rights are, and what your best options could be. Sometimes that means moving forward with a claim. Sometimes, depending on your injuries and circumstances, I may recommend another route. Either way, you’ll get clear, straightforward advice, not sales pitches. My role is to help you make informed decisions, not to pressure you into something that doesn’t feel right.
Car accident claims can feel intimidating, especially when insurance companies are pushing for fast settlements. But what many people don’t realize is that those early offers often don’t account for long-term medical costs, pain, lost wages, or the possibility of future complications. Once you accept a settlement, you usually can’t go back and ask for more, no matter how bad things get. That’s why it’s so important to understand the full picture before you make a final decision. As an
auto accident attorney in New London, CT, I take the time to learn about your situation, review medical records, and help you think through not just today’s challenges, but what lies ahead. If I take your case, I’ll be here to advocate for you through each stage—and I’ll be transparent with you the entire way.
How I Help Clients Navigate Car Accident Claims in New London, CT
Auto accident claims aren’t always straightforward. In fact, most of them aren’t. Even when it’s clear who caused the crash, insurance companies often fight hard to minimize what they pay. They might question your injuries, blame you for the accident, or drag out the process so you feel pressured to settle. I’ve seen it happen too many times. As an auto accident attorney in New London, CT, I step in to take over communication, make sure nothing is missed, and help clients protect their rights from the start.
When someone hires me for a car accident case, my first priority is to understand the details: how the crash happened, what injuries are involved, what treatment has been received, and how this is affecting day-to-day life. That includes reviewing insurance policies—not just the other driver’s, but your own as well. Many people don’t realize they might have access to additional compensation through underinsured or uninsured motorist coverage. Part of my job is to uncover all the available resources and explain what they mean in plain English.
Every accident is different, but I often handle claims involving rear-end collisions, distracted drivers, highway crashes, drunk driving, hit-and-run incidents, and accidents where pedestrians or cyclists are injured. I also work with clients who are unsure whether they even have a case—maybe they’re not sure who was at fault, or maybe they’re feeling pressure from their own insurance company. If that’s where you’re at, you’re not alone. I’ve had many clients come to me just looking for clarity, and in many cases, that initial conversation helped them avoid costly mistakes.
Injuries from a crash aren’t always visible right away. Sometimes neck or back pain develops over days or weeks. Concussions or soft tissue damage can take time to fully diagnose. That’s why I always recommend seeking medical care as soon as possible, even if you think you’re “fine.” It protects your health, and it also helps document your condition in a way that strengthens your claim. If you’ve already started the claims process but something doesn’t feel right—maybe the insurance company is stalling, or the numbers just don’t add up—I can step in, review what’s happened, and explain your next best move. In addition to auto accident cases, I also serve clients as a personal injury lawyer, represent injured workers as one of the workers' compensation lawyers they can rely on, and handle claims for those in need of a dedicated dog bite attorney.
One thing I always make clear: I don’t handle cases on volume. As an
auto accident attorney in New London, CT, I take on a limited number of clients so I can give each case the time and attention it deserves. I don’t believe in treating people like file numbers or rushing through the process just to wrap things up quickly. Whether your case is resolved through negotiation or needs more aggressive steps, I’ll be here to walk through each part with you.
Contact Us
Waterford Office
49 Boston Post Road
Waterford, CT 06385
Norwich Office
55 Main Street, Suite 420
Norwich, CT 06360
- Mon - Thu
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- Friday
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- Sat - Sun
- Closed
