Car Accident in Waterford

After a Car Accident in Waterford, Here’s What the Insurance Company Won’t Tell You

If you’ve been in a car accident in Waterford, Connecticut, you’re probably dealing with more than just the physical effects. Between damaged vehicles, medical appointments, time off work, and a growing list of questions, it can be hard to know what your next move should be. And while you might think the insurance company is there to help you get back on your feet, the reality is often very different. I’m Eric Santoro, and I represent people who’ve been injured in car accidents caused by someone else’s negligence. One of the first things I tell people is this: insurance companies are not on your side—but I am.

Insurance adjusters often reach out quickly after a crash, offering what seems like a fast resolution. They might say it’s the best you’re going to get, or that it’s just to help with your immediate bills. What they don’t say is that accepting that offer could prevent you from seeking anything else, no matter how serious your injuries turn out to be down the line. I’ve seen it too many times: people who didn’t know the full extent of their injury yet, who thought they were doing the right thing by cooperating, only to find themselves stuck with expenses they never anticipated. And once that release is signed, it’s final.

In Connecticut, you’re not required to give a recorded statement to the other driver’s insurance company, even if they pressure you to. You’re also not required to accept their first settlement offer—or any offer, for that matter—without having someone look out for your interests. That’s where I come in. When I represent someone in a car accident case, I handle the communication with the insurance company so you don’t have to. I gather evidence, review accident reports, examine medical records, and make sure no important details get overlooked. Most importantly, I work to ensure that any compensation reflects not just your current bills, but the full impact of the injury on your life.

It’s also worth mentioning that Connecticut is a “comparative negligence” state, which means the other party’s insurance may try to blame you for part of the accident to reduce what they owe. Even if the crash wasn’t your fault, a small misstatement or incomplete information can be used against you. I’ve seen people assigned partial fault when the facts didn’t support it, and unless you challenge it, it sticks. My role is to make sure your voice is heard and that your side of the story is told accurately and fully. If the insurance company tries to cut corners or downplay your injury, I push back with the facts.

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Why Having the Right Car Accident Lawyer Makes a Difference in Waterford

After a car crash, your main priority should be getting the medical care you need and trying to return to normal life. But the legal and insurance process rarely makes that easy. That’s why I’ve built my practice around taking the pressure off my clients while making sure their rights are protected. When you work with me, I’m the one handling your case, not a team of paralegals or associates. I’ll keep you updated, explain your options clearly, and give you space to focus on your health without worrying that something’s slipping through the cracks.

Every accident is different, and so is every injury. Maybe it’s a concussion that makes it hard to focus, or a back injury that won’t let you return to work. Maybe it’s the emotional toll that comes with being hit out of nowhere. Whatever it looks like for you, my job is to understand the full scope of what you’ve lost—and fight to get it recognized in your claim. That includes compensation for medical bills, future treatment, missed paychecks, loss of earning capacity, and pain and suffering. I also work closely with doctors and other providers to make sure we’re not just documenting what’s already happened, but what you may need in the future.

I handle a wide range of motor vehicle accident cases, including those involving rear-end collisions, intersection crashes, distracted driving, uninsured drivers, pedestrians, and more. Whether your injuries are minor or severe, I treat each case with the same level of attention and respect. Some cases settle without going to court, and some don’t. If we do need to file a lawsuit, I’m fully prepared to do that—and I’ll make sure you know exactly what to expect along the way.

You won’t pay anything up front. I work on a contingency fee basis, which means I only get paid if I recover compensation for you. You won’t get surprise bills in the mail or invoices for every phone call. I want you to feel confident reaching out for help, not worried about whether you can afford it. The consultation is free, and there’s no pressure to move forward if it doesn’t feel right for you.

I’ve worked with many people in and around Waterford, CT, who felt overwhelmed after a crash, especially when it came to dealing with insurance companies. Whether your accident happened on Route 1, near I-95, or in a parking lot downtown, the challenges you’re facing are real. And the steps you take now can make a big difference in how this plays out. I’m here to make sure you don’t have to navigate it alone.

If you’re searching for a car accident lawyer in Waterford who will treat your case like it matters, answer your questions honestly, and help you avoid the traps that insurance companies set, let’s talk. You’ve been through enough already. My job is to help make what comes next a little easier, and a lot fairer.