New London Personal Injury Attorney
Searching for a New London Personal Injury Attorney? Here’s the Truth About What You Need—and What You Don’t
If you’re looking for a New London personal injury attorney, it probably means something serious has happened. Maybe it was a car crash, a fall on someone else’s property, or a preventable incident that left you injured. You’re likely in pain, facing bills, and wondering how long it’s going to take to get your life back on track. And now, on top of everything else, you’re trying to figure out who you can trust to help you move forward. I understand how heavy that can feel—and that’s exactly why I do things differently.
My name is Eric Santoro, and I represent people throughout Connecticut who’ve been injured due to someone else’s carelessness. I work out of a small office where the focus is personal attention and honest representation. If you’ve been searching online and coming across long lists of “New London personal injury attorney”, you might assume every lawyer operates the same way. But the truth is, this is not a one-size-fits-all service. The way your case is handled—and who handles it—can shape your outcome and your experience.
When you call this office, you’re calling me. I don’t outsource cases or assign them to a team of associates. There’s no shell game or fine print. I review each case personally, and if we move forward, I’ll be the one responsible for the legal work, negotiations, and case direction. Caiti, who works with me, helps make sure clients are kept in the loop and that communication flows smoothly. That small structure is intentional. It’s how I make sure every person who hires me gets real answers, honest support, and direct guidance at every step.
I know how hard it is to make sense of the legal process when you’re injured. Insurance companies don’t always act in good faith, and people are often pressured into settling too quickly, before they even understand the full extent of their injuries or losses. I take the time to explain your rights, answer your questions, and help you make informed decisions that support your recovery and your future. No pressure, no scare tactics—just straightforward legal help rooted in transparency and respect.
What I Do—and Don’t Do—When Handling Personal Injury Claims in New London
When people reach out to find a personal injury attorney in New London, CT, they’re often already deep into a stressful situation. Some are dealing with mounting medical expenses and missed paychecks. Others have been contacted by the at-fault party’s insurance company with a settlement offer they don’t fully understand. And some have tried to handle things on their own, only to discover that the system is more complex and less fair than they expected. That’s where I step in—to level the playing field and help you take back some control.
A lot of what I do is help people understand what their claim is really worth, not just in terms of medical bills, but in terms of how the injury has impacted their daily life, work, and emotional wellbeing. In Connecticut, personal injury cases can involve a variety of damages, including compensation for pain and suffering, future treatment needs, and lost income. But none of that happens automatically. Insurance companies are in business to pay out as little as possible, and they often act fast to close claims before people understand their rights.
I handle a wide range of injury cases, including car accidents, slip and fall injuries, pedestrian and cyclist incidents, and other situations where negligence caused harm. I also work with clients whose injuries didn’t seem serious at first, but worsened over time—something that happens more often than people realize. Whether you’ve already filed a claim or don’t know where to start, my approach is to walk you through the process clearly and carefully. I gather the records, deal with the insurance company, and make sure your side of the story is heard and backed by the right documentation.
And here’s what I don’t do: I don’t inflate your case just to make it s
ound good. I won’t give you a big number just to get your signature, and I won’t pretend that personal injury law is a guaranteed path to a large settlement. I’ve built my practice around trust, and that means being upfront about your case’s strengths and limitations. If I believe you have a solid case, I’ll explain what that looks like and how we can move forward. If I don’t think pursuing a claim is in your best interest, I’ll tell you that too. It’s about what’s best for you, not what’s best for my caseload.
Personal injury law in Connecticut follows strict rules and timelines, and missing a deadline could mean giving up your right to compensation entirely. That’s why it’s important to talk with someone sooner rather than later—even if you’re still unsure whether you want to move forward. There’s no fee for an initial consultation, and it may be the clearest, most helpful conversation you’ll have throughout this process. In addition to handling accident and injury claims, I also assist clients as a
personal injury lawyer and work with those seeking guidance from
workers' compensation lawyer who value honesty and personal attention.
Contact Us
Waterford Office
49 Boston Post Road
Waterford, CT 06385
Norwich Office
55 Main Street, Suite 420
Norwich, CT 06360
- Mon - Thu
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- Friday
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- Sat - Sun
- Closed